As a user in ER I want a close button when I view a case in ER (save & send only present today). Because I might not have all the data available when I open up the case and I don’t want to create an...

As a user I want the red exclamation mark to disappear once I have signed the task in ER.Because its easier to see what I shall focus on. This has been fixed.

As a user, I open an archived letter and close it via the x click box on the upper right corner. This opens the “create new letter” box. This has been fixed.

Case Status is shown in front of the actual status in Advanced search excel export. This has been fixed.

CM user could not upload multiple files in Notes/Attachments tab but can do so in other places in CM. This has been fixed.

When ER users are given “Case access”, they receive an email notification where there is a direct link. When clicking the Direct link, the ER portal is open but there is a note saying “You do not have permission to perform the requested action.” However,...

The quick notes get sorted wrong “create date” when using the English numeric and data format. When using Swedish it sorts “create date” correct. This has been fixed.

When creating a new case, if you change the country, your chosen case type changes back to the standard type or blank. Have to choose the country first not to input the case type multiple times. This has been fixed.

A party had been added in a new case and then was deleted from the case. The error occurred when the user tried to delete the party in Parties in the setting. This has been fixed.

When a case is given access to an ER user, choose an attachment and tick “visible external”. The ER user will see the document listing but can’t find the document itself.  This has been fixed.

As a user I want the system to not perform linking if I have unticked the tickbox when importing a case from ER. Because I don’t want the linking function to be performed due to various reasons. This has been fixed.

As a user I want the system to print the quick notes which are ticked with visible external if I choose to print the register tab. If there are no quick notes which are available for printing (not visible external) then the header line for notes shall be removed....

Some of the clients don’t work with multiple outcomes. But yet they get the popup when they use outcomes in the DO actions. Please remove the popup for them. This has been fixed.

The value of the seized products is wrong when comparing Case view (Outcome tab) value with statistics. This has been fixed.

As a user, I want to have longer indicator names (100 characters would be sufficient). Because I want to be able to have long descriptive indicators. If the indicators are more then 20 characters they will be truncated in the view, where you select them....

As a user, I want to have a quick preview of the pictures (bigger thumbnail/mouse over preview) so I can easily choose which picture to print in the report. Because if I have 30+ pictures this will make it easier to choose the right ones.

As a user, I want the deadline on the case from React which is closest (either on main or subcase in their system) Because I have a deadline I need to act on.

As a user I want to be able to set up if linking should be on or off as default (on = linking tickbox checked). Because I might only want to do linking for some cases. This can be set in Admin->General settings.

As a user, I want to be able to see the country from which the parties/resources are located when in the import stage of a case. Because this lets me know more clearly where the targets reside and also to find out if the external...

As a CM user, I want the ER user to have a tickbox for “Nothing changed” in the list of possible actions when they Save & Send an update in an ongoing case. Because then I as a CM user know that I don’t need...

As a user I want the possibility to print the product pictures together with the product information in the print function. It shall only show the product info for the related to the pictures I have chosen. Because this would be a more easily read report and...

As a user, I want to be able to choose which parties to print (under the registration tab) in the print function. Because I might not want to disclose all parties involved in a case.

As a user, I want to be able to see the pictures in a carousel popup directly in the product listing within a case. Because this would save me the time when looking for a particular picture/product. Clicking the picture icon in the listing will open up...

As a user I want only the product to show in an email text when I use the corresponding hashtag for a product. The new hashtag has value:  #54# For product including the product category, please use the hashtag: #42#

As a user, I want to be able to set if all the pictures shall be uploaded as soon as I choose them in the upload section, or if they should upload after I press the ok button. Because users might not have all pictures/documents...

As a user, I want to be able to see whether the product category is active or not in the admin section. Because this will make it easier to see which product categories are available for the users.

As a user when I click on a row in To-Do list in ER. The Case and the To-do in question should open in Edit mode directly. Because this will speed up my work and have fewer clicks

As a user, I want to be able to see the inspection date in the list of identifications. Because this will make it easier to see when the products have been identified.

As a user I want to be able to click a link(in the links tab) when in view mode of a case and get redirected to that case. This has been fixed.

As a user I want to be able to read the address data of a party (of the second type of contact) which React has in their system.Because I need to have all the data from the React cases This has been fixed.

As a CM user I want to be able to have the external reference number automatically be added to the summary report.  This has been fixed.

As a CM user I want to be able to click deadlines in cock pit and I shall be re-directed to the Do. This has been fixed.

As a CM user I want to the Number of Compliance to be correctly calculated in statistics. This has been fixed.

As a CM user I want to be able to print cases using the print function.  When I have a considerable amount of  large pictures I want to add to the print PDF the function breaks. This has been fixed.

As a CM user I want to be able to send summary using the summary function.  But I cannot choose the email to the React party/resource which is added to the case. This has been fixed.

As a CM/ER user I want to be able to login using the OpenID Connect (OIDC) standard Because this will enable me to leverage my single sign on infrastructure and have easier logins Please contact DH Anticounterfeit if you want to have a project to enable...

Size of fields in Statistics Database tables were to short to hold the data. This has been fixed.

As a CM user  I want to be able to turn off soundex search for parties/resources Because I might have a lot of non English names on the parties/resources Please contact DH Anticounterfeit if you want to turn this off and we will help you with...

We encounter performance issues on CM start page when listing Do deadlines. This has been fixed.

In Edge its not working to press the load more products in the result box of product search in a case. This has been fixed.

Criteria: Only one case in each section (Our, Other). Edit case – Drag one of them to the top (will be moved back since Other is always on top) – Save – Close. Do the exact same all over again. After this, the Our party...

As a user I want to be able to view at least the top 150 products when entering the products area in the admin section Because I need to be able to see my products This has been fixed

When uploading product files, using “fast registration” in ER, the product may become empty after upload. This has been fixed.

As a CM user when I click on Add new party/resource in the admin section and then press cancel I get a crash. This has been fixed.

As a user in CM I see Letter categories which are inactive when choosing which letter template I shall use. This has been fixed.

As as user in ER I am not able to upload attachments to cases when using latest version of Firefox. This has been fixed.

As a CM user I want  the emails being sent out of CaseMate to support non-Latin characters such as Chinese, Russian and Arabic Because some of the names of the infringers or addresses might contain these characters.

When SSL offloading was used it made the Print buttons for make PDF and email to fail resulting in a crash. This has been fixed.

As a CM user I want to be able to download (by click on a download button) and view the word files which today is saved as text in the notes/attachment section Because today I can only read the HTML text and being able to download...

When you opened product, searched for a product, did not chose any product but clicked Cancel instead. Then the product search window was still open and got stuck in the normal CM work space. This happened only the first time when you search for a...

The field “Ambassador” is normally a hidden field in Case Mate, but when Print page, this field appears and cause customers’ confusion. This has been fixed.  

The email will still be sent but will be empty. Make sure that when setting the standard text to inactive, the email will NOT be sent. This has been fixed.

As a user I want CaseMate to remember what I have entered when adding a new resource/party in the admin menu. Coordinates and phone number was not saved in the reload. This has now been fixed.

We have increased the number of characters which can be added to the “comment” field under the “general” tab in ER. This has been fixed, there shall now be a very high limit for amount of text

As a user I want the Audit trail window to load faster when I click the tab because this will help me be more productive on this tab, not having to wait for the data.

We have removed the import button in ER since it wont matter anymore with the new React integration. All React cases are automatically sent to the import list of CaseMate in the new React integration.

The product price search is updated according to these criterias: 1. Prices shall be valid forever unless a newer price is added 2. Valid dates shall be recorded for products so as to show the price history of products 3. In the case the valid...

As a CM user, I want to see a column “Product Seizure Quantity” to be displayed in My Cases list Because this would help me to see how much product quantity has been seized in the case without opening the case. To add this column to...

As a user, I want to see the Product Price already in product search on Product tab because this will help me in choosing the correct product in the search list. The price will serve as an indicator and guide me in choosing the correct product, especially when...

As a ER user I want to be able to login using my PKI card/security token into ER using the SAML2 standard Because I have a SSO enviroment setup and this simplifies my login routine

As a user, I want to have a # (hashtag) for the Primary Resource/Party, which could be used in Standard texts and in messages/emails defined in the database (requests etc.) because this will make it clear to the receiver what the message is about and who the infringer...

As a CM user I want to be able to setup which category shall be pre-selected in the drop down  in the notes/attachment tab Because this will probably save me one click in my daily work   Setting the category is done in the Admin section...

As a CM user, I want to preview the attachment/s before importing the case because I often need to review the case content before deciding if to import the case. The preview shall be on the Notes/Attachments tab in the Case import window and you shall be able...

As a user, I want to set my default view on My Cases page because this will make it easier to get an overview of different cases that is of interest to me, for example “my own cases”. The drop down which was on top in My Cases...

As a user I want to show reference products on top in product search list because this will make it easier for me to find the correct product. If a client has a large amount of products in the product list, some products can be...

This has been solved by wrapping the text.

As a CM user I want to have the overview if a letter has been sent or not Because I need to quickly know if I have sent the letter by email or not.   In the Notes/attachment overview listing, IF of Type Letter, it is now...

As a CM user, I’d like to receive email notifications when an ER user signs an action or sends an response message because I do not want to miss the update.     Email notifiations have been enabled so when the ER user signs an...

As a user in CM I want to see the products listed in the admin section (given that I have less than 1000 products) Because it helps me to get an overview of the products in the system.   In the Product overview list in settings, products...

As a user, I want to separate Adress line 1 and 2 in Google search and use one for english and one for local language because this will provide a more clear input to Google and get a pin for the address.   It has...

As a user, I want to show with symbol when Soundex is used for hits in search results because this will make it clearer for me where the hit is.   Matches are highlighted in yellow, but when a match is because of Soundex (it “sounds...

As a system owner I want to know why a case has been deleted or anonymized Because this will help me in investigating errors.   A log has been setup in the database which contains affected case number, which rule for anonymization was used and date/time when...

As a CM user, I need an info box explaining the meaning of the flags because this would make it easier for me to understand.   An information box has been added on the Do tab:

As a user, I would like resource/party category to be connected to classification (our/other) because this will help in determining in which group the resource/party belongs to and also help in statistics.   The “our/other” classification has been added to the Resource/party in Settings. When...

As a user, I want the “Other party” on top of “Our party” in Resource/Party list on Register tab (if I have enabled the option to use Our/other classification). This is because the first one is the primary resource, and the target (other resource/party) is the most important...

As a CM user I want CM not to save a new DO if a press cancel on the Do (instead of OK) Because I have changed my mind and do not want to add the DO to the case.   This has been fixed.

As a CM user I want CM to automatically add a default text and the current date if this has been set in general settings Because this will save me time when adding a letter.   Possible to add a default text in Settings/General settings which will...

As a CM user I want to be able to see when the latest letter was emailed (just like CM does for the summary) Because this will inform me when the letter was sent.   Information has now been added:

As a CM user I want a popup warning with yes/no buttons if I dont send the email (press the OK button instead) in the letter function Because I might want to email the letter and has pressed the wrong button   Popup warning has been added...

As a CM user I want to be able to send a letter to multiple recipients using a semicolon to distinguish between them because this will be more flexible and usable.   It is now possible to add multiple recipients.

As a CM user I want to be able to add a #number# tag to a standard email text, and this tag shall be replaced by the contents of the CaseName/Business contact when the email is sent Becuase our clients will use this to communicate about a...

As a ER user, I want the To Do list to be expanded when I login if there are available To Do’s in the list because this will show me clearly what I need to do. List should still be collapsable.   The To Do...

As a CM/ER user, I want to have more understandable wording in the email sent to me (email regarding new message) because this would make it clearer to me what the emails concerns.   It was confusing that the email said “Note” when a “Message” was sent. It...

As a user, I want better information connected the black message flag because this will give me more clear information.   The mouse over text has been clarified:    

As a system owner I would like to know which user changed the settings and which settings was changed and when (date & time) Because this would help when trouble shooting issues with the system   As a first step, this has been done for the data...

As a CaseMate user, I do not fully understand the notification message for Image Request (email editing) because it is not clearly described.   The notifiation message has been updated.

As a CaseMate user I want to be informed that the print function is more flexible for sending a summary to an external party, for instance if I just want to send information regarding products on the current case Because I might not know all the functionality...

Adding a Do attachment under “Preview email section” (when starting Do from scratch) and chosing an already attached file in the case, error was retrieved when saving the case. Bug has now been corrected.

As a user I want the system to consider closed cases without an identification and no outcome to be genuine and anonymize them in the same way. Because we shall not store personal data more than required.     Same anonymization rule has been set up as...

As a CaseMate user I want to be able to see in the UI which identification outcomes are considered as genuine and getting informed on how to change this in the admin interface Because I need to know how the system works.   An information box has...

As a user of CaseMate I want the personal information in the case to be anonymized if the identifications of the products are set to Genuine Because No need to save personal data if there was no crime committed.   If all conclusions of the identifications in...

As a CaseMate user I want the system to automatically close cases  which has not been worked with for a pre-defined period of time Because this would make sure that the cases which are not being worked on gets closed and anonymized (if I have this feature...

As a CaseMate user I want to easily and fast add multiple outcomes from the Outcome/Decision tab Because this would make my work more effective   When clicking the “Add new”-button, the Do will open with “multiple outcome” Do category pre-selected.   Apart from automatically filled in...

As an ER user I want to see and be able to search the resources/parties in the case listing Because this would help me alot to find the case I am working on or looking for.   A new column has been created in ER – Resource/Party...

It is now possible to change Case Type again (to another Case type, which has exactly the same tab setup) – bug has been corrected.

Bug has been fixed and Print out’s with long text in Notes/comments field looks good now.

As a user, I would like a “quick Do” functionality in the system because this would save me time when sending actions/tasks. All fields on current Do action is not needed and the function should be easy accessible from wherever you are in the case.   A...

As a CM/ER user I want the country (flag) to be changed automatically on the phonenumber when I chose a Country for the resource/party Because this would save me one click.   Country (flag) for Phone field will be changed automatically to reflect the chosen Country for...

As a CaseMate user I want to be able to search and see the Case Name when linking cases manually (using the plus icon) Because it will be easier to link cases together.   Case Name has been added to the manual linking function and can be...

As a CaseMate user I want to be informed that only case-related resources/parties can get a Summary sent Because it is not clear today.   A information box on Summary tab has been added:

As a CaseMate user I want information regarding how hyperlinks to other cases works in the Links tab Because It is hard to know how it works today   An information box has been added to the Links tab:

As a CaseMate user I want to be able to set the timeout time before the matching popup disappears Because today some feel it is too short time.   This has been added as a Setting under General Settings: This is the matching box which a time...

As a CaseMate user I want to be able to match a resource/party on the contact field when adding the resource/party to the case Because sometimes the contact does not change name, just the name of the company.   The Contact field is now added to the...

As a CaseMate user I want to be able to press the home button, admin button or logout button in the data anonymization page and the home button in the Advanced search page Because I shall not need to click the back button in the browser.  ...

As a CM user I want CM to highlight the matching text in the resource/party to me when importing a case to CM. Because this will make it easier for me to see what data is being matched.   Highlight has been added for clearer overivew of...

As an ER user, I want to be able to view/read all case information about a case I am initiator of in ER because I have added this information myself. Today, an ER user should not view the information in Notes/Comments field section of a...

As a user, I want to remove the Attachment Title as mandatory on file uploads because this is not needed and requires an additional click.   Title is no longer mandatory.  

As a CaseMate user I want a notification icon if a Do, Outcome or Identification (etc) action has been signed more than once Because this might indicate that someone is tampering with the data.   A warning has been added (see image) and is also part of...

As a CaseMate user, I want ER cases in the import part to be displayed in a more clear order because this will help me prioritizing and chosing the right case. ER cases will now be sorted on 1) Deadline descending, then 2) Initiated date...

As a user I want a warning popup if I do a second identification on the same product Because I might have chosen wrong product and I dont want to have spent time on editing the wrong product.   A popup warning window has been added informing...

As an ER user I want to be able to open rejected cases and edit them and then be able to resend them to CM Because the CM user might have pressed the wrong button and rejected the case even though they just wanted more information.  ...

As a CaseMate user I want a popup informing me if I have multiple outcomes available (multiple signed Do:s with Outcomes) when I press the Outcome tab Because it is good if the system helps me to choose the most suitable outcome option.   Notification popup has...

As a CaseMate user I want to add outcomes (signed Do actions with outcomes) directly from the Outcome tab using an “add new”- button and these fields in the DO shall be pre-poulated: Responsible = Case owner Title = Multiple outcome – Note = “For this...

As a CaseMate user I want to see the Case Name next to the casenumber in the propose links window Because it is easier to remember a case name than a case number   Case Name has been added to the propose links window.

As a user I want information that the e-mail will be sent after I press save of the case when using the “Send summary”- function Because today it says the e-mail has been sent even though it is not sent until I press save of the case....

As a user I want CaseMate to upload the files I have selected automatically (just as in ER today). Because So I dont forget to upload the files before I press save, plus it saves one click.   Automatic upload function added  to all places where uploads...

As a user I want CaseMate to warn me if I have unsaved case data and from the case pressing the home button. Because If I press it by mistake I might lose vital case data.   Warning in popup window has been added to inform the...

When showing image uploaded in ER, parts of the image is outside the window. This has been fixed by design. Also, a fade out on the image has been added.

As a user I want the system to scan my uploaded files using Antivirus software Because I dont want viruses in the database. The feature has been implemented in all places where upload of files are possible in ER.

As a user I shall be able to change/correct the name of a resource/party in the case import step and adding the resource/party as a new resource/party in CaseMate Because the ER user might have misspelled the name and I want to correct it before I...

As a user I do not want to see the dashboard link: “Open legal act”+ “Do” if I do not have the rights to see these because it is confusing.   The access rights have been updated and the links will not show if the user has...

A Resource/Party has two address fields, “Address 1” and “Address 2” – these are fields for the same address, but divided into two fields (not for two different addresses). The field names have been changed to “Address line 1” and “Address line 2” in order...

As a user, I must be able to search through Quick Notes (and all notes/att) in Full text search because there is important information listed in those fields which I need to be able to find.   Now both Quick Notes and Notes/attachments information is...

Support for data retention policy has been added to CaseMate because some countries and clients have policies regarding how long person related data can be saved. Support has been added in order to delete/anonynomize personal data – after a configurable time and in different levels....

As a user I want to be able to sign on only once using my own user infrastructure Because this will make my day more efficient when I only have to login once and then use all the services available in my environment.   Single Sign On...

Now support for adding multiple outcomes in a case is available!  Before, only one possible outcome was available in a case. Now, multiple outcomes can be added and can be tracked on the Outcome/Decision tab.   Simple case – with only one outcome: Continue as...

How we check/propose for links have been improved in terms of: how long time has passed since last proposed link if there are any new links when the system will propose new links   This is one of the steps in improving the overall performance...

The allowed number of characters in Product Category name field has been increased.

In addition to the more specific requests and updates, we have also done some minor security related improvements and bug fixes.

There was a bug when adding attached files to a letter; this has now been corrected.

In the yellow popup-window for Trademarks and Official indicators on Identification tab, the categories are now able to expand/collapse. Click on +/- symbol next to the category to expand/collapse that part.

“Seized products” section on Outcome/Decision tab has been renamed to “Product Calculation” in order to have a more generic name.

As a user I want a pop up with Yes and No button to appear when I want to reject a case from ER. Because I might have choosen reject by mistake and want to be able to stop the action.   When chosing “reject case” in...

As a user I want the ER system not to allow me to input negative values in the box for no of items for products Because negative numbers of products are not possible.   The system will now allow “0” (zero) and positive numbers. If negative numbers...

As a user I want the case owner dropdown to have my name selected/suggested when I import a case I shall be able to change to another user as case owner for the imported case if I want Because this will save me one click if...

As a CM user I would like to be able to check for Links when importing an ER case into CM Because this would make it easier and faster to identify links to the case.   At Case import, “propose links” check box will be ticked by...

As a user I want to be able to edit the Trademark categories in the admin settings interface Because this will help me to be able to administrate this myself.   Trademark Categories work like “Headers” and divide the different trademarks into categories (in Identification tab in...

As a user, I need a product search in ER interface in product section in order to search for products when there is a large amount of products in customer’s portfolio.   Now there are two ways of finding the product you are looking for;...

PLUpload component, used for uploading of files, has been updated to the latest version.

As a user I want to be able to enable a static text to always be added to the head of the printout/PDF of a case in CaseMate and the color of the text shall be red and bold. If I am a TopAdmin I shall...

As an ER user I would like to have an easier way to enter phone number on a party/resource and have it validated, because it is a risk I enter the phone number incorrectly resulting in making it harder to contact the party/resource and link it...

As a CM user I would like to have an easier way to enter phone number on a party/resource and have it validated, because it is a risk I enter the phone number incorrectly resulting in making it harder to contact the party/resource and link it...

Today, two different types of file uploads are used in the system. The uploader used in Notes/attachments tab should be of same type as in Product tab and has now been updated. When the user uploads a file in Notes/attachments, the user shall be able...

As an ER user I want to remember the product I have chosen and the data I have entered if I choose not to add pictures to the product even though I have pressed the add pictures button. Now the first entered product data is saved,...

When clicking on “new cases with requests” in ER case import part on MyPage, the user was taken back to MyPage overview instead of viewing the “cases with requests”. This happened because there were no cases with requests in the list at the moment. Now,...

Now it is possible to reach documents and images attached in the Notes/attachments tab under “Print” button – and then print or email them. How to show the files: After clicking the “Print” button, tick the “Notes/att Files”. The files will ...

On several places in CaseMate you can chose to show the location of a Resource/Party on a map, using Google (by clicking Longitude/Latitude symbol).   When Google handles the search query from CaseMate, Google tries to enter a position as ...

Chinese characters are now supported everywhere in CaseMate, also in Fulltext search.

What this function shows is a classification of targets against which measures are taken and become effective. The classification is based on the type and size of the infringer’s business. The value shows in money (estimation from client) how much ...

To show the value of the seized goods is an important factor when presenting the results of your actions. This function is now available in CaseMate! Under Product settings, a product price can be set. In Outcome/Decision tab, there is a ...

When clicking “Email summary” under “Summary tab” in a case, it created Error message

When the role “Analysist” clicked on “users” button on dashboard, it re-directed to “My Page” instead, which now is corrected.

When clicking “Export Excel” button on Parties/Resources, the Excel was exported but Chinese, Russian and Arabic characters were shown incorrectly. The issue is now been fixed and the characters show correctly.  

It was not possible to sign a Do action when comment field was empty (action coming from ER), as information in Comment field is mandatory. Solution: If comment field is empty (when coming from ER), the same text as in Title ...

If a header name is changed in database settings it will now also have the chosen name in Statistics.

Now when exporting resources/parties into excel the results match again.

It is now possible to inactivate “Fast registration” in ER, showing only the possibility to make a Full registration.  

It is now possible to set to be returned to ‘Yes’ without supplying a date. The change made is that that we only demand a date when both “To be returned” =’Yes’ and “Return all samples” is marked.  

In Statistics, in the identification tab, we have a new area for presenting the identification results with official indicators.    

If a case gets rejected in CaseMate, it will not be imported nor saved in CM. But it will remain in External Registration (ER) and get the new status “Rejected”. ER users can search for it and rejected cases will ...

A step-by-step training video for ER users is now available! It will be available within ER interface, after login page. The video will also be sent to all new ER users together with their login credentials when a new account ...

In Summary, now Price, Quantity and Local price will be shown under the identification result area.  

Image button has been implemented and it is now possible to insert images or videos in an attachment/letter.    

It is now possible to search the entire database incl. attachments by using the new Full Text Search! This search can be filtered based on where the hits occurs in the database and the search result is presented in a clear ...

In CM settings (configured by the DH team), a number of days for inactivity is decided. If more days than the configured appear between a user’s log out and next log in, the account will be locked. Default number of ...

Configuration data are now saved in an encrypted way.

In Settings (Admin/Case Type), sign requirements can be configured for the different tabs. If Sign was not required for Identification tab, the Save button was hidden along with the Sign button.

A hyperlink that is present within a text field can now be clicked and a new browser window will open and present the hyperlink URL.   This applies to the text fields: Notes/Comments (Register tab), Product Source (Product tab) and ...

Page and Sort order of Import list are now preserved after import.

If a case type is inactived in CM (Admin/Case Type), it should not be possible to select that case type when creating a new case in ER.

If a Case Type is inactivated in Settings/Admin, it can no longer be selected in a Case. If a user tried to View/Edit an old case, which already had the inactivated Case Type selected from before, it caused error.

A field for adding “Sold Quantity” is now added to “Outcome” tab under “Seized/Released” part.   Outcome tab:   Suggested by PVH, please contact the DH team if you would like to implement the same feature.  

In Admin/General Settings you can now decide for how long period (number of days) a password is valid before the user has to change it.   The old password is stored to prevent choosing the same password again.  

The “Responsible” field will now show: and is extracted when case is imported from ER.     (Please note that this field might be named differently in your setting than what is presented in the image above).      

Checkboxes with the choices “Offline” and “Online” are present under Register tab. Offline, Online or both can be chosen. The checkbox is mandatory and has no default value.   It will be used to cluster different Case Types in a ...

“Case Access” function in CM (button in upper right corner in Edit view) now includes giving case access to Casemate users as well as ER users. The function enables a CM user to give access to a specific case to ...

Access on Corporation level: A user can have access to one or many Corporations. The user gets access to Cases and Products within the chosen Corporation/s.   Access on Country level: A user can have access to one or many ...

Access can be controlled for each tab in a case and is controlled per user. A user might have a specific role, where he or she only need access to a specific tab. An example could be a user working ...

Before, information from the Outcome/Decision tab could only be included in the Summary if the Outcome/Decision tab was signed. When the Outcome/Decision tab did not have Sign enabled in Settings, it caused error and information was not included in Summary. ...

In the Help tool in Summary tab: “Decision” should be changed to “Outcome”. In Admin/Case Type, at bottom part where sign requirements for each tab are configured, “Decision” should be changed to “Outcome”. Please note that this change only applies ...

To be able to track documents, both created date and document date are now shown when a document is uploaded.   “Created date” is automatically set to the date the attachment was uploaded.   “Document date” is an editable date ...

As a user you can now print Product Images in a case into PDF. Click the Print button (at top row in a case). “Product images” is now available as a choice in the checkbox list. Tick that and choose ...

In case import window (first import) the comment field was pushed to the right when the reference number was too long. The reference number field now has set max width.

“Date received” can now be set to Today or earlier.  

In CM settings: if a new ER user is added without saving the entire Party/Resource, the system gets incomplete data and additional ER users cannot be added properly.

If a user get validation errors when saving, all values filled in the form are reset. This should not happen. All values should be kept and the user should only fix validation errors.

If text was filled in to the “No of items” field, error was caused. Now the type is set to numbers and prevents other characters than integers.

Fast registration: when many images get uploaded at once, only the first 11 images are shown to the user. The other images still get uploaded and saved but are not visible until the user saves the case.

In addition to the more specific requests and updates, we have also done some minor security ...

As a user I want to be able to click a link(in the links tab) when in view mode of a case and ...

As a CM user I want to be able to have the external reference number automatically be added to the ...

As a user I want to be able to read the address data of a party (of the second type of ...

As a CM user I want to be able to click deadlines in cock pit and I shall be re-directed to the Do. ...

As a CM user I want to the Number of Compliance to be correctly calculated in statistics. This has ...

As a CM user I want to be able to print cases using the print function.  When I have a ...

As a CM user I want to be able to send summary using the summary function.  But I cannot ...

Size of fields in Statistics Database tables were to short to hold the data. This has been fixed.

As a CM user  I want to be able to turn off soundex search for parties/resources Because I might ...

As a user I want the Audit trail window to load faster when I click the tab because this will help ...

We encounter performance issues on CM start page when listing Do deadlines. This has been fixed.

In Edge its not working to press the load more products in the result box of product search in a ...

We have removed the import button in ER since it wont matter anymore with the new React ...

Criteria: Only one case in each section (Our, Other). Edit case – Drag one of them to the top ...

The product price search is updated according to these criterias: 1. Prices shall be valid forever ...

As a user I want to be able to view at least the top 150 products when entering the products area ...

When uploading product files, using “fast registration” in ER, the product may become ...

In CM settings (configured by the DH team), a number of days for inactivity is decided. If more ...

As a CM user when I click on Add new party/resource in the admin section and then press cancel I ...

As a user in CM I see Letter categories which are inactive when choosing which letter template I ...

Configuration data are now saved in an encrypted way.

As as user in ER I am not able to upload attachments to cases when using latest version of Firefox. ...

As a CM/ER user I want to be able to login using the OpenID Connect (OIDC) standard Because this ...

In Settings (Admin/Case Type), sign requirements can be configured for the different tabs. If Sign ...

As a CM user, I want to see a column “Product Seizure Quantity” to be displayed in My ...

As a CM user I want  the emails being sent out of CaseMate to support non-Latin characters such as ...

A hyperlink that is present within a text field can now be clicked and a new browser window will ...

When SSL offloading was used it made the Print buttons for make PDF and email to fail resulting in ...

Page and Sort order of Import list are now preserved after import.

If a case type is inactived in CM (Admin/Case Type), it should not be possible to select that case ...

As a user, I want to see the Product Price already in product search on Product tab because this ...

If a Case Type is inactivated in Settings/Admin, it can no longer be selected in a Case. If a user ...

As a ER user I want to be able to login using my PKI card/security token into ER using the SAML2 ...

As a CM user I want to be able to download (by click on a download button) and view the word files ...

When you opened product, searched for a product, did not chose any product but clicked Cancel ...

A field for adding “Sold Quantity” is now added to “Outcome” tab under ...

As a CM user I want to have the overview if a letter has been sent or not Because I need to ...

As a CM user I want CM not to save a new DO if a press cancel on the Do (instead of OK) Because I ...

In Admin/General Settings you can now decide for how long period (number of days) a password is ...

As a CM user I want CM to automatically add a default text and the current date if this has been ...

As a CM user I want to be able to see when the latest letter was emailed (just like CM does for ...

As a CM user I want a popup warning with yes/no buttons if I dont send the email (press the OK ...

As a CM user I want to be able to send a letter to multiple recipients using a semicolon to ...

As a CM user I want to be able to add a #number# tag to a standard email text, and this tag shall ...

As a user, I want to have a # (hashtag) for the Primary Resource/Party, which could be used in ...

Adding a Do attachment under “Preview email section” (when starting Do from scratch) ...

The “Responsible” field will now show: and is extracted when case is imported from ER. ...

As a ER user, I want the To Do list to be expanded when I login if there are available To ...

As a CM/ER user, I want to have more understandable wording in the email sent to me (email ...

As a CM user, I need an info box explaining the meaning of the flags because this would make it ...

Checkboxes with the choices “Offline” and “Online” are present under Register tab. Offline, ...

As a user, I want better information connected the black message flag because this will give me ...

As a user, I want to separate Adress line 1 and 2 in Google search and use one for english and one ...

As a user, I want to show with symbol when Soundex is used for hits in search results because this ...

“Case Access” function in CM (button in upper right corner in Edit view) now includes ...

As a system owner I would like to know which user changed the settings and which settings was ...

As a system owner I want to know why a case has been deleted or anonymized Because this will help ...

As a user I want the system to consider closed cases without an identification and no outcome to ...

As a CaseMate user I want to be able to see in the UI which identification outcomes are considered ...

As a user of CaseMate I want the personal information in the case to be anonymized if the ...

As a CaseMate user I want the system to automatically close cases  which has not been worked with ...

Access on Corporation level: A user can have access to one or many Corporations. The user gets ...

As a user, I would like resource/party category to be connected to classification (our/other) ...

As a CaseMate user I want to easily and fast add multiple outcomes from the Outcome/Decision tab ...

As an ER user I want to see and be able to search the resources/parties in the case listing ...

As a CM user I want to be able to setup which category shall be pre-selected in the drop down  in ...

As a user in CM I want to see the products listed in the admin section (given that I have less ...

It is now possible to change Case Type again (to another Case type, which has exactly the same tab ...

Bug has been fixed and Print out’s with long text in Notes/comments field looks good now.

As a user, I would like a “quick Do” functionality in the system because this would ...

Access can be controlled for each tab in a case and is controlled per user. A user might have a ...

As a CM/ER user I want the country (flag) to be changed automatically on the phonenumber when I ...

As a CaseMate user I want to be able to search and see the Case Name when linking cases manually ...

As a CM user, I’d like to receive email notifications when an ER user signs an action or ...

As a CaseMate user I want to be informed that only case-related resources/parties can get a ...

As a CaseMate user I want information regarding how hyperlinks to other cases works in the Links ...

As a CaseMate user I want to be able to set the timeout time before the matching popup disappears ...

As a CaseMate user I want to be able to match a resource/party on the contact field when adding ...

As a CaseMate user I want to be able to press the home button, admin button or logout button in ...

As a CM user I want CM to highlight the matching text in the resource/party to me when importing a ...

The field “Ambassador” is normally a hidden field in Case Mate, but when Print page, ...

As an ER user, I want to be able to view/read all case information about a case I am initiator of ...

As a user, I want to remove the Attachment Title as mandatory on file uploads because this is not ...

Before, information from the Outcome/Decision tab could only be included in the Summary if the ...

As a CaseMate user I want a notification icon if a Do, Outcome or Identification (etc) action has ...

As a CaseMate user, I want ER cases in the import part to be displayed in a more clear order ...

As a CaseMate user I want to be informed that the print function is more flexible for sending a ...

In the Help tool in Summary tab: “Decision” should be changed to “Outcome”. In Admin/Case ...

As a user I want a warning popup if I do a second identification on the same product Because I ...

As an ER user I want to be able to open rejected cases and edit them and then be able to resend ...

As a CaseMate user I want a popup informing me if I have multiple outcomes available (multiple ...

As a CaseMate user I want to add outcomes (signed Do actions with outcomes) directly from the ...

As a CaseMate user I want to see the Case Name next to the casenumber in the propose links window ...

As a CM user, I want to preview the attachment/s before importing the case because I often need ...

As a user I want information that the e-mail will be sent after I press save of the case when ...

As a user I want CaseMate to upload the files I have selected automatically (just as in ER today). ...

As a user I want CaseMate to warn me if I have unsaved case data and from the case pressing the ...

As a user, I want the “Other party” on top of “Our party” in ...

When showing image uploaded in ER, parts of the image is outside the window. This has been fixed by ...

The email will still be sent but will be empty. Make sure that when setting the standard text to ...

There was a bug when adding attached files to a letter; this has now been corrected.

As a user I want CaseMate to remember what I have entered when adding a new resource/party in the ...

As a user I want the system to scan my uploaded files using Antivirus software Because I dont ...

As a user I shall be able to change/correct the name of a resource/party in the case import step ...

As a user I do not want to see the dashboard link: “Open legal act”+ “Do” ...

As a user I want the case owner dropdown to have my name selected/suggested when I import a case I ...

How we check/propose for links have been improved in terms of: how long time has passed since last ...

The allowed number of characters in Product Category name field has been increased.

A Resource/Party has two address fields, “Address 1” and “Address 2” ...

As a user I want to show reference products on top in product search list because this will make it ...

When clicking on “new cases with requests” in ER case import part on MyPage, the user ...

This has been solved by wrapping the text.

As a CaseMate user, I do not fully understand the notification message for Image Request (email ...

As a user I want the ER system not to allow me to input negative values in the box for no of items ...

As a user I want a pop up with Yes and No button to appear when I want to reject a case from ER. ...

As a user I want to be able to enable a static text to always be added to the head of the ...

As a user, I need a product search in ER interface in product section in order to search for ...

We have increased the number of characters which can be added to the “comment” field ...

As a user, I want to set my default view on My Cases page because this will make it easier to ...

As a user, I must be able to search through Quick Notes (and all notes/att) in Full text search ...

Now it is possible to reach documents and images attached in the Notes/attachments tab under ...

To be able to track documents, both created date and document date are now shown when a document is ...

On several places in CaseMate you can chose to show the location of a Resource/Party on a map, ...

Chinese characters are now supported everywhere in CaseMate, also in Fulltext search.

Today, two different types of file uploads are used in the system. The uploader used in ...

What this function shows is a classification of targets against which measures are taken and become ...

To show the value of the seized goods is an important factor when presenting the results of your ...

PLUpload component, used for uploading of files, has been updated to the latest version.

As an ER user I want to remember the product I have chosen and the data I have entered if I choose ...

When clicking “Email summary” under “Summary tab” in a case, it created ...

When the role “Analysist” clicked on “users” button on dashboard, it ...

When clicking “Export Excel” button on Parties/Resources, the Excel was exported but ...

It was not possible to sign a Do action when comment field was empty (action coming from ER), as ...

As a user I want to be able to edit the Trademark categories in the admin settings interface ...

As a user you can now print Product Images in a case into PDF. Click the Print button (at top row ...

In the yellow popup-window for Trademarks and Official indicators on Identification tab, the ...

Support for data retention policy has been added to CaseMate because some countries and clients ...

“Seized products” section on Outcome/Decision tab has been renamed to “Product ...

As a user I want to be able to sign on only once using my own user infrastructure Because this ...

As a CM user I would like to be able to check for Links when importing an ER case into CM ...

As an ER user I would like to have an easier way to enter phone number on a party/resource and ...

As a CM user I would like to have an easier way to enter phone number on a party/resource and have ...

Now support for adding multiple outcomes in a case is available!  Before, only one possible ...

If a header name is changed in database settings it will now also have the chosen name in ...

Now when exporting resources/parties into excel the results match again.

It is now possible to inactivate “Fast registration” in ER, showing only the ...

It is now possible to set to be returned to ‘Yes’ without supplying a date. The change ...

In Statistics, in the identification tab, we have a new area for presenting the identification ...

If a case gets rejected in CaseMate, it will not be imported nor saved in CM. But it will remain in ...

A step-by-step training video for ER users is now available! It will be available within ER ...

In Summary, now Price, Quantity and Local price will be shown under the identification result area. ...

Image button has been implemented and it is now possible to insert images or videos in an ...

In case import window (first import) the comment field was pushed to the right when the reference ...

“Date received” can now be set to Today or earlier.  

In CM settings: if a new ER user is added without saving the entire Party/Resource, the system gets ...

It is now possible to search the entire database incl. attachments by using the new Full Text ...

If a user get validation errors when saving, all values filled in the form are reset. This should ...

If text was filled in to the “No of items” field, error was caused. Now the type is set to ...

Fast registration: when many images get uploaded at once, only the first 11 images are shown to the ...